Management Information Services (MIS)

Management Information Services is comprised of five units:

• Administration and Inventory Procurement: This unit is in charge of purchasing, inventory management, and new PC installations and upgrades.
• Computer Service Center: This unit is responsible for staffing the Help Desk, providing support for office computer systems, and conducting in-house training.
• Development: This unit researches and documents the requirements of all new computer systems and develops new applications.
• Investigative and Information Services: This is the largest division in MIS and includes two sub-divisions, Investigative Support Services, and User Services.
• Investigative Support Services:
  • Computer Forensics Unit: Acts as a consultant on search warrants for computer equipment; extracts electronic evidence from seized computers.
  • Information Retrieval Unit: Conducts background investigations of witnesses and organizations using a wide range of computer databases.
  • Telephone Analysis Unit: This unit processes and analyzes subpoenaed telephone data.
• User Services: This unit maintains, manages, and provides access to a variety of agency-wide and city-wide databases.
• Network Services: This unit is responsible for managing the office's computer network.