Services for Crime Survivors and Reentering New Yorkers During COVID-19

Our Office is continuing to provide vital services to keep Manhattan safe and support survivors, reentering individuals, and other vulnerable New Yorkers during COVID-19. Below you will find up-to-date resources available during COVID-19 from our office and our partners, including services related to re-entry, domestic violence, mental health wellness, housing and shelters, immigration, employment, food and pantry, senior citizens, children/teens, and sexual assault survivors, along with additional information.

Our Office is also calling on New Yorkers to be aware of and report COVID-19-related scams and frauds

Manhattan District Attorney’s Office Resources

Witness Aid Services Unit
(212) 335-9040

Community Partnerships Unit
(212) 335-9082

Hours: Monday through Friday, 9:30am – 5:30pm
Child Abuse
(212) 335-4308
COVID-19 Fraud and Scams
(212) 335-8900
Domestic Violence
(212) 335-4308
Elder Abuse
(212) 335-9007
Frauds Targeting Immigrants
(212) 335-3600
Hate Crimes
(212) 335-3100
Human Trafficking
(212) 335-3400
Identity Theft
(212) 335-9600
Sex Crimes
(212) 335-9373

Re-Entry Resources

(917) 492-0990
2271 3rd Ave., New York, NY 10035
Provides services for people of all of ages involved with the criminal justice system.

Fortune Society
(212) 862-0614
625 West 140th St., New York, NY 10031

Getting Out Staying Out/Stand Against Violence East Harlem
(212) 831-5020
75 East 116th St., New York, NY 10029
Provides services for ages 16-24 criminal justice involved men

(212) 324-5577
2090 Adam Clayton Powell Blvd. #108, New York, NY 10027

Domestic Violence

New York City (NYC) 24-hour Domestic Violence Hotline
(800) 621-HOPE (4673)
(800) 810-7444 (TTY)
For immediate safety planning, shelter assistance, and other resources.

Office for the Prevention of Domestic Violence (New York)
(844) 997-2121
OPDV upgraded its domestic violence hotline to allow victims to receive support through a new text service. All services are confidential and are available 24/7.

National Domestic Violence Hotline
(800) 799-7233
(800) 787-3224 (TTY)

Barrier Free Living (DV victims with disabilities)
(212) 400-6470 for accessible shelter
(212) 533-4358 for domestic violence services
(646) 807-4013 for deaf services team

Day One (serves victims ages 13-24 impacted by IPV)
(800) 214-4150
Text: (646) 535-3291
Working remotely to provide case management, counseling, safety planning, and legal services.

Manhattan Family Justice Center
(212) 602-2800

Met Council
(212) 453-9592 (Family Violence Helpline)
Met Council is taking remote referrals and continues to provide individualized safety planning, counseling, and case management services to survivors of intimate partner violence and sex trafficking.

Northern Manhattan Improvement Corporation (NMIC)
(212) 822-8300

Sanctuary for Families
(212) 349–6009 Ext. 246 (Legal Helpline)
Assistance with domestic violence safety planning, virtual orders of protections, and civil legal family court matters.

Shalom Task Force Confidential Hotline (serves the Jewish community)
(888) 883-2323  or (718) 337-3700
Updated safety plan procedures to deal with social distancing/quarantining with the abuser.

Womankind (serves the Asian community)
(888) 888-7702 (24-hour multilingual helpline)
Text for help: (929) 207-5907 (English), (929) 207-5901 (Chinese)

Mental Health Wellness

NYC Well
(888) 692-9355 or Text “WELL” to 65173

National Suicide Prevention Lifeline
(800) 273-8255


New York City Housing Authority
Assist NYCHA residents who need rental assistance.
Assist NYCH residents with cleaning and maintaining safety in each development.

Department of Homeless Services (DHS) – Assessment Centers for Homeless
Family Shelter for Families with Children
PATH, 151 East 151st Street, New York, NY
Adult Families with no children
Adult Family Intake Center, 400-430 East 30th Street, New York, NY
Single Women
HELP, 116 Williams Avenue, Brooklyn, NY, or
Franklin Shelter, 1122 Franklin Avenue, Bronx, NY
Single Men
30th Street Men’s Shelter, 400-430 East 30th Street, New York, NY

Coalition for the Homeless
(212) 776-2000

Covenant House New York – Youth Shelter
(212) 613-0300
550 10th Ave, New York, NY 10018

Hotels for healthcare workers

Take Care Program
1-212-COVID19 (212-268-4319)

Test & Trace Corps – Take Care

Free Hotels during COVID-19. You may qualify to self-isolate in a hotel, free of charge, for up to 10 days if you do not have a safe place to quarantine.  

  • Round trip transportation to and from the hotel and any necessary medical appointments
  • Private rooms and bathrooms
  • On site COVID-19 testing
  • On site health care services by skilled doctors and nurses
  • Free Wifi & unlimited local calls to stay connected
  • Breakfast, lunch & dinner
  • Medication delivery
  • Telepsychiatry to access mental health providers

Human Trafficking

Bellevue/NYU Program
Survivors of Torture
462 First Avenue, CD732, New York, NY 10016
(212) 683-7446

Covenant House New York
(212) 613-0300
At least one social worker is onsite at the residential facilities. All other therapeutic services being provided remotely. The health clinic is operational Monday – Friday, from 8am – 5pm with an on-call doctor on the weekend.

Girls Educational & Mentoring Services (GEMS)
(212) 926-8089
All drop-in center programs are now functioning remotely. Housing program is fully operational to ensure safety. Services are provided for survivors age 12-24.

Restore NYC
(212) 840-8484
(917) 688-5392 (For after hour emergencies)

Safe Horizon
Anti-Trafficking Program
(800) 621-4673 (HOPE)

Sanctuary for Families – Anti-Trafficking Initiative
(212) 349-6009 (Hotline hours have expanded, 9am – 5pm, Monday through Friday)


DACA Recipients
(800) 354-0365
For help renewing your application.

NYC Mayor’s Office of Immigrant Affairs
(212) 788-7654 or Call 311
COVID-19 Resource Guide for Immigrants.

Office for New American
(800) 566-7636

Financial/Employment Resources

Access to tools for assistance with applying for benefits.

Benefits Plus Learning Center
(212) 614-5338
Financial support and information, housing programs, public benefits (SNAP), Food – Grab & Go, green markets, WIC, home delivered meal program, health insurance enrollment, and mental health assistance.

Human Resources Administration (HRA)
SNAP and Cash Benefits Emergency Assistance.

Met Council (COVID-19 Crisis Call Center)
(212) 453-9539
Met Council offers comprehensive information and referrals for all individuals impacted by COVID-19. This includes, but is not limited to: unemployment, financial distress, tax assistance, employment, HRA assistance, food assistance, and benefits access enrollment.

NYC Financial Empowerment Center
Counselors are available to support individuals over the phone with free financial counseling. Clients will be required to create a Financial Empowerment Portal account.

Notify NYC – COVID-19
If you’re unemployed due to COVID-19 and have questions about benefits.

U.S. Department of Labor – (unemployment insurance)
(866) 4-USA-DOL or (866) 487-2365

Food Resources

Grab and Go Meals for All New Yorkers
To find a location, text: “NYCFOOD” or “COMIDA” to 877-877

Hunger Hotline
(866) 888-8777

One Week of Free Groceries
The Department of Probation, Neighborhood Opportunity Network (NeON) Nutrition Kitchens, in partnership with the Food Bank of NYC and the NYC Young Men’s Initiative (YMI) have opened five kitchens one in each borough, to distribute free food. Available to any New Yorker who needs it.

USDA Food and Nutrition
(800) 221-5689
Information about school closures, emergency benefits, and nutrition programs in your state.

WIC Program
Special supplemental nutrition program for women, infants, and children.


New York Common Food Pantry
(917) 720-9700
8 East 109th Street, New York, NY
Hours: Wednesday – Saturday, 10am – 2pm
Food Pantry offers fresh food pantry packages, breakfast, and dinner in their Hot Meals Program. Must register first with photo ID, proof of address, and proof of income/benefits.

West Harlem Hub/Living Redemption Church
302 West 124th Street, New York, NY
Food Pantry has open-air food distribution in their parking lot every Wednesday and Friday. Food distribution begins at 1pm.

West Side Campaign Against Hunger
(212) 362-3662
263 West 86th St, New York, NY
Hours: Tuesday – Friday, 9am – 1pm
Supermarket style food pantry organized by customer choice and functioning as a cooperative model. No ID required.

Senior Citizens

Carter Burden
(212) 879-7400
For information about meal delivery to senior citizens and social service programs.

Invisible Hands
(732) 639-1579
Free grocery delivery focusing on older adults and the immunocompromised. The recipient pays for groceries (with partial subsidies available).

NYC Department for the Aging
(212) AGING-NYC OR (212) 244-6469

The Weinberg Center
(800) 56-SENIOR or (800) 567-3646
Nursing home and safe shelter for seniors.

Sexual Assault Resources

Community Based Sexual Assault Resources

Crime Victims Treatment Center
(212) 523-4728
Provides remote legal and crisis support lines, therapy, and prevention.
Anti-Violence Project (AVP) – LGBTQ Community
(212) 714-1141
AVP is aware that the current pandemic is resulting in racist bias, discrimination, and violence, particularly against those who are or perceived to be Asian or Asian-American, and that for LGBTQ folks who hold these identities, the bias may be compounded. If you’re experiencing or witnessing any violence, including in relation to coronavirus, you can report to our hotline.
New York City Alliance Against Sexual Assault
(212) 514-SAFE (7233)
For free counseling or advocacy:
For free legal services: or call (212) 229-0345, Ext 326
For emotional support for medical personnel: call or text (646) 946-0210
New York Presbyterian – Weill Cornell Victim Intervention Program
(212) 746-9414
Counseling sessions, follow up, advocacy and intakes are being offered remotely.

Hospital Based Sexual Assault Resources
Hospitals are continuing to conduct Sexual Assault Forensic Exams for sexual assault victims.

Bellevue Hospital Center
(212) 562-5020
462 First Avenue, New York, NY 10016
Harlem Hospital Center
(212) 562-5020
506 Lenox Ave, New York, NY 10037
Lenox Health Greenwich Village
(646) 665-6900
30 Seventh Ave, New York, NY 10011
Metropolitan Hospital Center
(212) 562-5020
1910 First Ave, New York, NY 10029
Mount Sinai Hospital- Beth Israel
(212) 420-2873
First Avenue at 16 St, New York, NY 10029
Mount Sinai Hospital
(212) 241-6500
One Gustave Levy Place, New York, NY 10029
Mount Sinai St. Luke’s
(212) 523-4000
1111 Amsterdam Ave, New York, NY 10025
New York Presbyterian Hospital – Columbia
(212) 305-2500
622 West 168th St, New York, NY 10032


For information and updates about SAT/AP Exams

Growing Up NYC
For information about how to talk to your children about COVID-19.

Mount Sinai Adolescent Health Center
312-320 East 94th Street, New York, NY
(212) 423-3000
Hours: 8am – 5pm, Monday through Saturday
Services victims ages 10-22. Phone counseling and limited walk-ins allowed.

New York State Central Register for Child Abuse and Maltreatment
(800) 342-3720
(800) 638-5163 TDD/TTY
(800) 342-3720 Video Replay System
NY State hotline to report child abuse or neglect. If you believe that a child is in immediate danger, call 11 or your local precinct.

Northside Center for Child Development
(212) 426-3147
Leave a message and you will get a call back to set up an intake and phone counseling.

NYC Department of Education
(718) 935-5100
Text COVID to 692-692, (Kosher)
For free meals, kosher and non-kosher, remote learning device requests and questions about remote learning.

(800) 708-6600
A respite program to serve homeless youth with showers, short term shelter, respite care and help them find stability.

The Children’s Aid Society – Family Wellness Program
(212) 503-6842
Currently providing remote case management, crisis intervention, and individual counseling services via phone to survivors of IPV and children that have been exposed to IPV.

Additional COVID-19 Resources


NYPD Special Victims Division
(646) 610-7272 (24-hour hotline)

New York Legal Assistance Group
(212) 613-5000

Federal Trade Commission
(877) FTC-HELP or (877) 382-4357
(866) 653-4261 (TTY)
Information about awareness and ways to avoid COVID-19 scams.

COVID-19 Testing Sites
(888) ONE-MED1 and use the code NYCCARE30
Testing sites citywide for people most at risk, including 1199 workers, health care workers, and residents over 65 years old.

Resources for New Yorkers with Disabilities during COVID-19
For information on food/supply delivery, social security/Medicaid benefits, home healthcare services and more.

Call 311
Find help in NYC with food, money, housing, work, and more. 

Human Resources Administration (HRA) COVID Updates

COVID-19 Vaccine Information

Eligibility: (eligibility to get the vaccine)
1-833-NYS-4-VAX (1-833-697-4829) 

Locations: (locations where you can receive the vaccine)
877-VAX-4NYC (877-829-4692) 

Appointments: (how to make an appointment for the vaccine)
NYS COVID-19 (Vaccination Hotline from 7am – 10pm, 7 days a week): 1-833-NYS-4-VAX (1-833-697-4829) 

For general information on vaccines:
Center of Disease Control (CDC)
1-800-CDC-INFO (1-800-232-4636) TTY:1-888-232-6348